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+# Google Contacts
+
+Use Cases
+* Lost access to Google Contacts due to account takeover or account shut down by Google
+* Lost access to Google Contacts due to Google error or outage
+* Lost access to Google Contacts due to lost password
+* Data corruption
+# Create Contacts Backup
+1. Open Google Contacts (contacts.google.com)
+2. Click on the **Export button** with an arrow pointing up out of a half box in the header row.
+3. Select Export as **vCard**, then click **Export**
+4. Find the VCF file that was automatically downloaded, usually in the Downloads folder, and rename it to `YYYY-MM-DD Contacts Backup.vcf`
+5. Move the backup file to your network backup folder.
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diff --git a/docs/Drive.md b/docs/Drive.md
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+# Google Drive
+
+Use Cases
+* Lost access to Google Drive due to account takeover or account shut down by Google
+* Lost access to Google Drive due to Google error or outage
+* Lost access to Google Drive due to lost password
+* Data corruption
+
+# Create Google Drive Backup
+
+There are two ways to create a backup of your Google Drive data.
+1. Directly from the Google Drive web interface (faster)
+2. Using Google Takeout
+
+## Creating a Backup of Google Drive From Web Interface
+
+1. Open Google Drive from your browser (https://drive.google.com)
+2. Click on "My Drive" on the left menu
+   3. Press `Ctrl-A` to select all files and folders
+   4. Click the Download button as shown in the screenshot below  ![[Pasted image 20240523170337.png|500]]
+   5. You will see a notification in the lower right corner of your browser indicating that Google is compressing (zipping) the files up in preparation for download.
+   6. Once the download is ready you will see a box pop up asking where you want to save the file.  You can choose to save to your "Downloads" folder or another folder of your choice.
+   7. Move the backup file to your network backup folder.
+
+## Creating a Backup of Google Drive Using Google Takeout
+
+1. Open Google Takeout from your browser (https://takeout.google.com)
+2. Under "Create a new export", Google automatically selects most of the products by default.  Click the "Deselect all" link
+   3. Now, with no products selected, scroll down to "Drive" and click the box to select it.
+   4. Scroll to the bottom of the page and click "Next step".
+   5. On the "Choose file type, frequency, and destination", leave everything default except for "File size".  Change this to "10GB".
+   6. Click "Create export".
+   7. The export process can sometimes take a while but once it completes, you will receive an email with a link to download your Google Drive data.
+   8. Once you've downloaded your data, it will be zipped, move it to your network backup folder.
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